Wrightfully Sew Shop Policies

Welcome to Wrightfully Sew! We value your business and aim to provide you with excellent service and quality products. Please take a moment to review our shop policies below.

1. Order Processing

• Processing Time: Orders are processed within 1-3 days after payment is received.

• Custom Orders: At this time we do not accept custom orders.

2. Shipping

• Shipping Method: We offer shipping via USPS.

• Shipping Time: Estimated shipping times are 3-5 business daysfor domestic orders. International shipping times may vary.

• Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order.

• Tracking: Once your order is shipped, you will receive a tracking number via email.

3. Returns & Exchanges

• Return Policy: We accept returns on non-customized products within 30 days of delivery. Items must be unused and in their original packaging.

• Exchanges: If you need to exchange an item, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.

• Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

• Refunds: Refunds will be issued to the original payment method within 5-10 days after we receive the returned item.

4.  Payment

• Accepted Payment Methods: We accept all major debit/credit cards through our payment processor, Stripe.

• Payment Security: All transactions are securely processed. We do not store your payment information.

5. Privacy Policy

• Data Collection: We collect personal information, such as your name, address, and email, only for processing your order.

• Data Protection: We will not share your personal information with third parties except as necessary to fulfill your order.

• Marketing: You may opt-in to receive promotional emails from us. You can unsubscribe at any time.

6. Customer Support

• Contact Us: If you have any questions or concerns, please contact us at info@wrightfullysew.com

• Response Time: We strive to respond to all inquiries within 48 hours, excluding weekends and holidays.

7. Terms & Conditions

• Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.

• Changes to Policies: We reserve the right to update these policies at any time. Any changes will be posted on our website.

8. Liability

• Product Use: Wrightfully Sew is not liable for any injury, damage, or loss related to the use of our products.