Welcome to the opening of my brand new shop here on Go Imagine!
Wrightfully Sew Shop Policies
Welcome to Wrightfully Sew! We value your business and aim to provide you with excellent service and quality products. Please take a moment to review our shop policies below.
1. Order Processing
• Processing Time: Orders are processed within 1-3 days after payment is received.
• Custom Orders: At this time we do not accept custom orders.
2. Shipping
• Shipping Method: We offer shipping via USPS.
• Shipping Time: Estimated shipping times are 3-5 business daysfor domestic orders. International shipping times may vary.
• Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order.
• Tracking: Once your order is shipped, you will receive a tracking number via email.
3. Returns & Exchanges
• Return Policy: We accept returns on non-customized products within 30 days of delivery. Items must be unused and in their original packaging.
• Exchanges: If you need to exchange an item, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.
• Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
• Refunds: Refunds will be issued to the original payment method within 5-10 days after we receive the returned item.
4. Payment
• Accepted Payment Methods: We accept all major debit/credit cards through our payment processor, Stripe.
• Payment Security: All transactions are securely processed. We do not store your payment information.
5. Privacy Policy
• Data Collection: We collect personal information, such as your name, address, and email, only for processing your order.
• Data Protection: We will not share your personal information with third parties except as necessary to fulfill your order.
• Marketing: You may opt-in to receive promotional emails from us. You can unsubscribe at any time.
6. Customer Support
• Contact Us: If you have any questions or concerns, please contact us at info@wrightfullysew.com
• Response Time: We strive to respond to all inquiries within 48 hours, excluding weekends and holidays.
7. Terms & Conditions
• Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.
• Changes to Policies: We reserve the right to update these policies at any time. Any changes will be posted on our website.
8. Liability
• Product Use: Wrightfully Sew is not liable for any injury, damage, or loss related to the use of our products.